MOLT · support

Need help, found a bug, or have feedback?
Email us: contact@finnerholdingsllc.com

Include your device model and iOS version if you're reporting a problem — it helps us fix it faster.

Where is my progress stored?
On your device. DNA, tech upgrades, cosmetics, and settings are saved locally and survive app updates. Deleting the app deletes the save — there are no accounts and no cloud sync.

I closed the app mid-run and lost the run.
That's by design — runs are permadeath and live only while you play. Your banked DNA, Ichor, and unlocks are always kept.

How do ads work?
Molt shows ads only when you choose to watch one: to continue a run after death (once per run) or to spin the daily wheel. There are no banners and no forced ads.

An ad played but I didn't get my reward.
Rewards are granted when the ad reaches its "reward earned" point — closing early cancels it (a daily wheel spin is never consumed by a cancelled ad). If a fully-watched ad didn't pay out, email us.